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myob sent emails how to switch off

Experienced Cover User Phill2017
21 Posts
Experienced Cover User
Australia
Phill2017
Experienced Cover User

21Posts

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myob sent emails how to switch off

Hi, MYOB is sending out our invoices and statements instead of using our pursonal email address,. How do I turn this off?

As our customers do not like it and some have flatly refused to open them. (which is no good for our cash flow)

 Cheers

2 REPLIES 2
Valued User sholt73
455 Posts
Valued User
Australia
sholt73
Valued User

455Posts

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Re: myob sent emails how to switch off

this is set up in your preferences. go to: setup > preferences > emailing, turn off the checkbox to send using AccountRight and future emails will send using outlook (if installed)

Trusted Cover User AndrewStephen
299 Posts
Trusted Cover User
Australia
AndrewStephen
Trusted Cover User

299Posts

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Accepted Solution Solved Solution

Re: myob sent emails how to switch off

@Phill2017

 

We over came this objection by including the PDF attachment to the email as well as the link to view online.

 

It can be enabled on the same settings page as suggested by @sholt73 

Just send When Emailing invoices to Include a link to online invoice and attache a PDF

 

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