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myob sent emails how to switch off

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Experienced Cover User Phill2017
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Phill2017
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myob sent emails how to switch off

Hi, MYOB is sending out our invoices and statements instead of using our pursonal email address,. How do I turn this off?

As our customers do not like it and some have flatly refused to open them. (which is no good for our cash flow)

 Cheers

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Super User sholt73
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Re: myob sent emails how to switch off

this is set up in your preferences. go to: setup > preferences > emailing, turn off the checkbox to send using AccountRight and future emails will send using outlook (if installed)

Valued Cover User AndrewStephen
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Re: myob sent emails how to switch off

@Phill2017

 

We over came this objection by including the PDF attachment to the email as well as the link to view online.

 

It can be enabled on the same settings page as suggested by @sholt73 

Just send When Emailing invoices to Include a link to online invoice and attache a PDF

 

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