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August 2020
August 2020
Hi,
I have another issue, not sure what i am doing wrong.
When i enter a new item in the items list i can enter everything except the location, although we have defined 2 locations. There is no selection coming up.
This leads to a problem when trying to order this item now, as the article is not accepted. On top of that, after acknowledign the error message, it then also deletes all the location information for the other articles i have on my order, which i then have to enter manually again.
I am operating on an account file AR2020.2.2 - BUILD 2020.2.23.9038
Is it me doing somehting wrong, or what is happening?
A quick reply would be awesome as i don't really want to waste my time finding alternative solutions
Thank you!
Solved! Go to Solution.
August 2020
August 2020
Can you please confirm if you tick "I inventory this item" while creating a new item for which you want to select locations? Also, when you say that the no selection is coming up, is the Locations tab greyed out or its highlighted but nothing shows in the drop down?
Kind regards,
Komal
MYOB Community Support
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August 2020
August 2020
Hi Komal,
Thank you for your message.
yes, the i inventory this item box is ticked, also the related accounts are allocated.
The locations tab is not greyed out, it is - like the other tabs purple - but i cannot make any selections, nothing comes up in the search field. It also says no record exists or match your criteria across the fiels location id, name & on hand...
really frustrating...
how can i send you a pm, so i can share a screenshot with you?
August 2020
August 2020
In that case, you cannot select locations on the top of that window but from the bottom part as shown:
However, if you cannot save the locations here as well, please send me the screenshots by clicking here as that would send me a message directly.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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Mark it as a SolutionHelpful? Leave a to tell others
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