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May 2020
May 2020
Hello
I have a question in regard to a deposit paid.
The customer ordered some goods, paid a deposit then cancelled.
Because we had to return the goods, we were charged a fee by our supplier, so we passed on the charge to the customer therefore repaying the total deposit amount less $25.00.
Can you please tell me how I enter this in MYOB?
Thanks
Lin
Solved! Go to Solution.
May 2020
May 2020
Hello
Just following up on my previous email regarding refunding part of a deposit.
I dont seem to have a reply
Could you please have a look at it.
thanks
Lindy
May 2020
May 2020
Hi @Wilfords
The process I would use is:
What the above process will do is generate a credit note for the transaction and then allows for that credit to be allocated to the individual parts of the situation (original invoice, new invoice charge and the refund).
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adminexpress
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