supplier payment

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supplier payment

I have made a payment to a supplier but even though the transaction is showing up as closed in the purchase register, the payment is not registering. It is not showing up in the bank register or my reconciliation. I can't see where the payment has gone as it is only showing the pj side of the transaction. 

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MYOB Product Team
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MYOB Product Team
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MYOB Product Team

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Re: supplier payment

Hi @joburleigh 

 

Out of curiosity, if you open the Purchase from the Purchases Register and click the History button in the bottom-right, does the payment display here?

 

This might give you a link to the payment where you can check the account it is allocated to.


Cheers,
Hayden
MYOB Product Team

Currently Working On:
Supplier Feeds | MYOB Capture App | MYOB Invoices app (Starting soon)
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MYOB Support (Various roles - 2015-2019)

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Contributing User
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Re: supplier payment

No it is not showing the payment. It is showing that there is no balance to pay. I have checked everywhere i can think of but cannot see where the payment has gone. 

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Contributing User
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Re: supplier payment

It is  really strange.  When you go through the purchases register and click on history it is only showing the pj side of the transaction, it is not showing the payment side. But is still coming up in the other reports as a paid bill. Smiley Sad

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Former Staff
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Accepted Solution Solved

Re: supplier payment

Hello @joburleigh 

 

Thanks for your post and apologies for the dely in replying to you.

 

I do see that one of my colleagues has responded to a new post you have made about this topic SUPPLIER PAYMENT , so please refer there for ongoing communication please.

Cheers,
Andrew

MYOB Community Support

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