supplier payment

Contributing User joburleigh
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supplier payment

I have made a payment to a supplier but even though the transaction is showing up as closed in the purchase register, the payment is not registering. It is not showing up in the bank register or my reconciliation. I can't see where the payment has gone as it is only showing the pj side of the transaction. 

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MYOB Product Team Haydes
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MYOB Product Team
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Re: supplier payment

Hi @joburleigh 

 

Out of curiosity, if you open the Purchase from the Purchases Register and click the History button in the bottom-right, does the payment display here?

 

This might give you a link to the payment where you can check the account it is allocated to.



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
Contributing User joburleigh
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Re: supplier payment

No it is not showing the payment. It is showing that there is no balance to pay. I have checked everywhere i can think of but cannot see where the payment has gone. 

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Contributing User joburleigh
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Re: supplier payment

It is  really strange.  When you go through the purchases register and click on history it is only showing the pj side of the transaction, it is not showing the payment side. But is still coming up in the other reports as a paid bill. Smiley Sad

MYOB Moderator Andrew_Y
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Accepted Solution Solved

Re: supplier payment

Hello @joburleigh 

 

Thanks for your post and apologies for the dely in replying to you.

 

I do see that one of my colleagues has responded to a new post you have made about this topic SUPPLIER PAYMENT , so please refer there for ongoing communication please.

Cheers,
Andrew

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