unable to change GL code for credit note

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unable to change GL code for credit note

Hi 

I have outstanding sales from YE 2013 that I want to reverse to clear the sale in the Sales Register and then change the credit note created to Bad Debts GL 6-1011. MYOB does not seem to allow me to do this.  

How can I get around this apart from creating a journal?
thanks
Lauriza

 

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Re: unable to change GL code for credit note

Hi @Jane7 

 

Thanks for your post. To clear bad debts you would need to create a credit note and apply it to the unpaid invoice by:

 

  1. go to Enter Sales
  2. click Layout and choose Service
  3. in the AccountNo field enter the Bad Debts expense account
  4. in the Amount field enter the amount as a negative number
  5. click Record
  6. go to Sales Register
  7. click the Returns & Credits tab
  8. select the credit note and then click Apply to Sale
  9. apply the credit to the unpaid invoice 
  10. click Record.

This help article has more information: Accounting for Bad Debts

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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