2 Queries with a Salary Sacrifice

[Wendy2018]

Hi all,

Query No. 1 - I have an employee with a salary sacrifice of $500.00 per week. When I click save for his pay I get a message saying this "One or more deduction, super or expense amounts have exceeded their limits. Click ok to save or cancel".

I've looked, but can't work out what this means??

Query No.2

I have to manually enter the salary sacrifice amount every week for this employee as well as the SGC as it doesn't calculate properly.

I have followed the notes on setting up a salary sacifice so I can't work out where I've gone wrong.

Help please!

Thanks

Wendy

[Steven_M · Accepted solution]

Hi @Wendy2018 

When you go to Payroll>>Payroll Categories>>Superannuation>>Salary Sacrifice what is the limit set to be? If this is set to be 0% of Gross wages this would explain both of those situations.

A limit will stop the category from calculating higher than what is set. So if you are setting that to 0% it will not auto-calculate higher than that. It will also generate a message to indicate that it is being calculated higher than the limit if you are manually entering a higher value than the limit ( 0 ).

Ideally, that limit would be set to be No Limit (or in some cases the same as the calculation basis). If that limit is set as those and you are still encountering that situation can you provide a screenshot of the Superannuation Information window for that listed payroll category.

[Wendy2018]

Thank you for your reply Steven, that has now worked.