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2019.2.1 Pay Super

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Contributing Partner Kerri66
6 Posts
Contributing Partner
Australia
Kerri66
Contributing Partner

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2019.2.1 Pay Super

Attempting to Pay Super for employees, a new employee doesn't appear in the Pay Super field to allow payment.  Employee has previously worked for client so same card file has been used and super setup is correct.  I have been playing around with a few options including deleting the pays for this employee and re-entering but nothing appears to work.

 

Any ideas?

Kerri Healy
Park Lane Business Solutions
2 REPLIES 2
MYOB Moderator Neil_M
11,354 Posts
MYOB Moderator
Neil_M
MYOB Moderator

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Re: 2019.2.1 Pay Super

Hi @Kerri66 

 

Two things worth checking, the first being under Lists >> Superannuation. The super fund linked to this employee, is the option “Pay Directly from AccountRight” checked? If this isn’t checked then the employees contributions won’t show up in the Pay Super window.

 

The second cause is a little likely, in that the superannuation category they are using is not setup under the superannuation tab of the Payroll Categories but under another tab.

 

Its also worth ensuring that the date range selected in the Pay Superannuation window does include the payment dates of any pays that the employee earned super on. As AccountRight uses the payment date and not the period dates for the Pay Superannuation window pays falling outside the selected period are excluded from the window

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing Partner Kerri66
6 Posts
Contributing Partner
Australia
Kerri66
Contributing Partner

6Posts

1Kudos

0Solutions

Re: 2019.2.1 Pay Super

Hi Neil

 

You're awesome - it was the tick that wasn't there to pay directly from MYOB.  

 

Thank you so much.

 

Kerri

Kerri Healy
Park Lane Business Solutions
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