Accountright - STP Finalisation reports don't match

[SueHRococo]

My payroll activity summary report agree with individuals total and totals at soon as I go into EOY finalisation but when I click to download PDF report this has totally diffferent amounts. I have no ETPs. My terminated employees values are more than difference. 

????

[Jen651]

I am having the same problem - My figures are correct, it is just employees that have been terminated showing incorrect totals on their summary of payments report. How do we fix this? Can we somhow reverse termination date and run a zero pay?

[SallyW]

I have just deleted all of my employees termination dates, processed a NIL payrun for the terminated employees and then re-entered the termination dates.  My reports then balanced. This worked for me and I had 22 employees to do.  Just make note of your termination dates.  I hope this helps.

[SallyW]

I have just deleted all of my employees termination dates, processed a NIL payrun for the terminated employees and then re-entered the termination dates.  This worked for me and I had 22 employees to do.  Just make note of your termination dates.  I hope this helps.

[Moore1963]

I just reversed the termination pay (initially done under STP1)and then redid with a payment date one day later than the first pay run, as suggested in the instructions.

Wrong ETP values in STP reports - MYOB AccountRight - MYOB Help Centre

I also had not completed the ETP benefit type in the first termination pay, but did so in the rerun.

It is now all flowing through correctly to YTD Verification report

[SueHRococo]

Yes this worked for me too. Although being in Hospitality and high staff turnover its a long process - I had 45 staff to "un terminate" then do zero pay for everyone but in the end it worked out. Now I have to terminate them all again.

[Melisa_D]

Hi Everyone, 

If the Help Article, Wrong ETP values in STP reports, doesn't resolve your issue and If your employee's Summary of Payment Report is correct, but the verification report is not, you can finalise the employee and submit it to the ATO. This is being investigated by our teams, please also send me the below information via private message so that I can pass on your details to the team who are working on this to get resolved:

• Serial number
• Business file name 
• Employees affected (Names)
• Payroll year affected
• Screenshots of the Verification report, Employee Summary of Payment Report & Employment terminations window showing the ETP payments

However, If you have moved to STP Phase 2, terminated employees need to be made active and their termination dates removed prior to moving. If this wasn't done they won't be reported in Phase 2.

To fix the terminated employees you will need to make them active and remove their termination dates. Then send an update event or $0 pay with payment date as 30 June for all employees not reporting correctly. Wait until that report has been accepted and then recheck the YTD verification report.

Once the terminated employees are reporting correctly you can re-enter their termination dates and make them inactive.

Please let me know how you go.

[MelanieLesa]

I am having the same issues. 

My ETP Payments are not showing on the End of Year Verification Reports.

I have tried all the suggestions MYOB gave.  Removing their Termination Dates and reversing pays, and re-recording new pays.  This didn't work.

Then I was informed to try reversing them all again and re-entering the pay with a new date.  This didn't work either. 

I lodged this issue, however haven't had a response.  I don't want to try more reversals, as the pays are becoming a bit of a mess.  

If anyone gets answers, please send through to me   Thanks all.

[1300HOTAIR]

My issue is slightly different in that I had 2 casual employees marked as inactive under STP1 and we moved to STP2 midstraem so now their firures are missing from the Finalsisation report. I have marked them as active and have tried to do a zero payroll run but as its now 1st July its coming up with error messages and will not allow me to submit - So frustrating.  Have even tried to print Payment summaries but this isnt working either 

[WiseLeanne1]

Did you have a pay type allocated for the terminated employees?

I have just successfully followed the instructions, but had to go back to the terminated employee's card and enter the type of payment, eg salary and wages (the box was previously blank).  I believe this brought it in line with STP2 requirements.

My reports now balance.

Good luck.