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July 2022
July 2022
I had the same issue, was on hold for over 2 hours then got hung up on.
I then went on the live chat and was told to do a 0 payrun for 30.06.2022 and it worked, my verification report then matched my other reports.
So run a new payrun 30.06.2022 take out all amounts including tax and super for each employee....so 0 amounts.
Then sent that payrun to the ATO...wait for it to be excepted then go into your verification report and all figures should be correct.
I had 3 terminated so had to reinstate them and do the same for them too.
Its been a nighmare to get this info!
Hope it works for you
July 2022
July 2022
I have given up - done everything - have to do pay run today so will have to wait it out and see if any other solutions come up before the 14th
July 2022
July 2022
Did you get a responce. I have the same issue and tried a zero payrun for each staff member and that caused more problems. Now almost all the gross payments are shopswing zero.
July 2022
July 2022
Hi Everyone,
Customers can have situations where the STP Finalisation reports don't match as there are a variety of reasons why this is the case we have decided to close this thread and encourage customers to look at EOFY FAQs and Resources - 2022.
If you still require further assistance then we do recommend starting a new post.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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July 2022
July 2022
No Not yet
I suspect this is a MYOB programming error.
For example you can run a number of different reports and they will all have different figures.
For Example run cards transactions [accrual] for affected employees and you will see that every entry is a credit-even if it was a reversed pay!!!.
MYOB should be able to fix this easily
Regards
July 2022
July 2022
Hi Carter1974
Myob would not let me respond to you directly, apparently I have made too many posts on this issue-which I have not. But,I suspect this is a MYOB programming error.
For example you can run a number of different reports and they will all have different figures.
For Example run cards transactions [accrual] for affected employees and you will see that every entry is a credit-even if it was a reversed pay!!!.
MYOB should be able to fix this easily
Regards
by
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