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Accountright - STP Finalisation reports don't match

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JulesRT
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Re: Accountright - STP Finalisation reports don't match

I've tried to private message you but the option isn't available.

I've found that anyone terminated in MYOB but not in STP seems to be OK but if they are terminated in both then they are incorrect.  I've got 450+ people to go through.

godfrey1992
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Re: Accountright - STP Finalisation reports don't match

In my case it appears that June 2022 pays although it says accepted by ATO have not gone to EOFYfinalisation. Had to hang up after ringing MYOB on hol;d for over 1/2 hour !!

MelanieLesa
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Re: Accountright - STP Finalisation reports don't match

Yeah, I spoke to someone on the online chat.  They gave me a few different things to try, which didn't work and they said they don't know what the issue is.  They said the turnaround time for someone from MYOB tech team to call me would be up to 5 days. Smiley Sad

DR2
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Re: Accountright - STP Finalisation reports don't match

Hi godfrey1992 

 

I was on hold about 45 min, had to hang up. 

 

JulesRT - I tried to terminate only in Myob, it didn't help. Then only in STP - it didn't help, in both - it didn't help. We use two payroll systems, the other system - no problems at all, all reports are matching. There is something wrong with the updates in the YTD verification report in Myob only.

Melisa_D
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Re: Accountright - STP Finalisation reports don't match

Hi Everyone, 

 

We have created a Community Forum post Incorrect ETP Values - EOFY Finalisation 2022 with detailed information on ETP the current reporting issues.

 

If you have a different issue please Start a new post with detailed information so we can help get it resolved for you. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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JowatUniv
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Re: Accountright - STP Finalisation reports don't match

I am also having the same problem?

discoverybay
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Re: Accountright - STP Finalisation reports don't match

I have the sames issues. Reports dont match and i have negative leave when it was paid out. 

discoverybay
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Re: Accountright - STP Finalisation reports don't match

I have just discovered that the amount I am out is the wages amount of two terminated employees before I changed over to phase 2. I have made them active again but it hasnt fixed the issue. 

RB4
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Re: Accountright - STP Finalisation reports don't match

hi 

i am having the same issue, i checked all my reports they all matched to EOFY reports and payroll reports

 

then i updated to STP2, then i entered employees that have been terminated for the year, and then went to finalise EOFY and all the numbers now did not match.

 

I am not completing work around.....how can this be deleted or reversed. 

maunderruth
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Re: Accountright - STP Finalisation reports don't match

Hi, My YTD report does not match either will be following this stream. OMG as if EOFY isn't stressful enough!

 

Thanks Ruth

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