Accountright - STP Finalisation reports don't match

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Melisa_D
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Re: Accountright - STP Finalisation reports don't match

Hi @JowatUniv

 

Please Start a new post with detailed information in regards to the issue you're having so one of our moderators can take a look into it for you. 

 

Our Community Forum post Incorrect ETP Values - EOFY Finalisation 2022 also has information and instructions on how to resolve ETP issues you're having depending on this scenario. 

Cheers,
Melisa

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Melisa_D
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Re: Accountright - STP Finalisation reports don't match

Hi @RB4

 

Have you gone through our Community Forum post  Incorrect ETP Values - EOFY Finalisation 2022 ? This has detailed information and instructions on how to resolve these issues depending on your scenario.

 

If you're still having troubles please Start a new post with more information and screenshots so one of our moderators can take a look into it further. 

Cheers,
Melisa

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Melisa_D
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Re: Accountright - STP Finalisation reports don't match

Hi @maunderruth

 

If you're having issues with terminated employees, please refer to our Community Forum post Incorrect ETP Values - EOFY Finalisation 2022 which has information and instructions on how to resolve this depending on your scenario. 

 

If you're still having issues after troubleshooting do Start a new post with detailed information on your issue so one of our moderators can take a look into it. 

Cheers,
Melisa

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1300HOTAIR
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Re: Accountright - STP Finalisation reports don't match

All fixed I had to mark as active correct the pay type submit a zero pay run - End of the year shouldn't be this stressful !!!

florafsf
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Re: Accountright - STP Finalisation reports don't match

I have same issue. Could you please advsie when it will be fixed?

maunderruth
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Re: Accountright - STP Finalisation reports don't match

Same issue.

EdgeTBC
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Re: Accountright - STP Finalisation reports don't match

I just discovered that for my terminated employees, I had to also add their "Income Type" on the Taxes page of their employee records.
I made them active; removed their termination date; added their income type; and ran a $0 report for them and now my figures work. I did not need to reverse and redo termination pays.

Lisa1307
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Re: Accountright - STP Finalisation reports don't match

Hi i have had the same issue. I deleted the termination date in the employee card and in STP but when i run my YTD report the figures have not changed. I logged out and signed back in but still no change. Any suggestions?

myobperson101
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Re: Accountright - STP Finalisation reports don't match

hi, have you solved yours yet, i am in same boat?

Lisa1307
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Re: Accountright - STP Finalisation reports don't match

No i did reverse the termination and sent to ATO which has been accepted however when i ran the report again the figures did not alter. I have now re-entered the termination date and sent it to the ATO again. I am waiting to see what happens once that is approved. Fingers crossed it works otherwise i will need to call them (which i did this morning but i gave up after 2.5 hrs on hold)

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