Annual Leave YTD hours showing with $ sign on payslip

[Solofin1]

I'm using AccountRight Plus AU 2020.2.2.  On the payslips, the YTD annual leave accruals are in hours but have a $ sign in front of them, for example, 19 hours shows as $19.

Is there any way to correct this?

Joanna

[Emily_B · Accepted solution]

Hello @Solofin1 

As a first course of action please try clearing the AccountRight cache, as this can resolve minor odd behaivours the software may be experiencing. Then, please see our Help Article on Leave and entitlements to see if anything jumps out at you as to the recommended setup for entitlements vs. what you have in AccountRight, as there may be something small in the setup that could be to blame. If not, please let me know when this started happening, and is it for one employee or all employees? If you could include a screenshot of an affected payslip (obscuring personal data) that would be great and I will investigate further.

[Solofin1]

Thanks Emily

Clearing the cache has sorted the problem.

Regards

Joanna