Partner Zone
Partner Zone

Authorise Payment for Super

This thread is now closed to new comments.
Some of the links provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Highlighted
Experienced Cover User FultonGood
26 Posts
Experienced Cover User
Australia
FultonGood
Experienced Cover User

26Posts

2Kudos

0Solutions

Solved: Go to Solution

Authorise Payment for Super

I am trying to enter my authorisation code to pay Super and it tells me to try again later.  I don't want to close down the system just in case my payment details get lost.

2 REPLIES 2
MYOB Product Team Haydes
6,147 Posts
MYOB Product Team
Australia
Haydes
MYOB Product Team

6147Posts

994Kudos

876Solutions

Accepted Solution Solved Solution

Re: Authorise Payment for Super

Hi @FultonGood

 

I have not seen any reports of authorisation code errors. I have seen some cases where closing and re-opening the software can help.

 

I can see that there is a Payment Created on our end, it simply needs authorisation. We already have the details submitted so you are free to close the software and re-open.

 

A small note is that there is only 1 Email Set up to get the Authorisation code and that is the same email used for you to log into the forum.

 

If you continue to experience errors, please take a screenshot of any messages that come up and attach it to this thread and also show your workflow. For example:

1. I click the Payroll Tab.

2. I click Manage Payments.

3. I click onto the Pending Authorisation Payment dated today.

4. I click Authorise and enter my Email Address and Password.

 

(Details on this can be found on this help article: Authorise and review super payments)

 

Please let us know how you go.

 

Cheers,
Hayden
MYOB Partner/Social Support



Cheers,

Hayden
MYOB Product Team
Experienced Cover User FultonGood
26 Posts
Experienced Cover User
Australia
FultonGood
Experienced Cover User

26Posts

2Kudos

0Solutions

Re: Authorise Payment for Super

I have now been able to enter the code and it processing as normal.  Thank you.

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post