Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
June 2019
June 2019
Hi Team,
I have a staff/employee card that won't open and wants to close MYOB down each time I try. I am also trying to close a Payroll Year and the same issue happens.
Our file is online.
Serial number ends in 1831
Company File: 5
Cheers
Solved! Go to Solution.
June 2019
June 2019
Hi @JenniWC,
Thank you for the post! Welcome to the MYOB Community Forum.
I sincerely apologise for your experience. As you mentioned that MYOB closes down when you are performing different tasks. Request you to follow the steps on speed and performance tips and see how it goes after that.
If you have any further questions, please feel free to post again.
Thank you.
Cheers,
Gayathri
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
June 2019
June 2019
Hi Gayathri,
The system does not close down, when I try to open 1 staffs card out of 24, it wants to close down. I am trying to close a payroll year and it does the same thing. (Doesnl't actually close down, lets me hit close message or the X in the corner of the message).
Please help.
Jenni
June 2019
June 2019
Error message is what I have attached.
June 2019
June 2019
I get the same message when I try to close the Payroll year.
June 2019
June 2019
Could this be because (the closing of Payroll year issue) because the ATO have not yet accepted these files?
From Yesterday........
June 2019 - last edited June 2019
June 2019 - last edited June 2019
Hi @JenniWC,
Thank you for the post!
If you can send me the error report from view error report details.That would be helpful.
Thank you.
Cheers,
Gayathri
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
June 2019
June 2019
Error message attached
June 2019
June 2019
Error report attached
June 2019
June 2019
Woops sorry....
Error report now attached correctly
by
Plumit
a month ago
16
556
|
16
|
556
|
||
1
|
281
|
|||
3
|
208
|
|||
2
|
353
|
|||
4
|
362
|