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February 2020 - last edited February 2020 by Komal_S
February 2020 - last edited February 2020 by Komal_S
After last upgrade I can not Print Payroll liabilities cheques , it records the amount but wont print the chq
Solved! Go to Solution.
February 2020
February 2020
Hi @Gavin09
We have identified that within AccountRight 2019.4 when selecting to print a Pay Liabilities transaction the system will go through the print cycle i.e. allow the user to select the printer and select print, however, no actual document is sent through to that printer. This has been something that we have passed across to the required team for further investigation and for an in-product fix - at this stage, we don't have any further updates to when that fix will be included.
In the meantime, depending on the purpose of printing, running a report like the Liabilities Payment Register report (Reports>>Payroll>>Pay Liabilities) could be a potential workaround for some clients.
February 2020
February 2020
Thanks so much Steven, I was going insane thinking I had been making a simple little error somewhere.
February 2020
February 2020
Thanks so much Steven, I was going insane thinking I had been making a simple little error somewhere.
February 2020
February 2020
Hagving the same problem. Any idea on how long before this is fixed
February 2020
February 2020
They just told me they are working on it, no idea when?? I just went through the process of doing it as if it was working. The had to hand write the cheques.
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750
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Meena
November
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