Cannot select option to print annual leave entitlement on Payroll Advice

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JackieW
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Australia
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Cannot select option to print annual leave entitlement on Payroll Advice

I am trying to select the print on pay advice opition for Annual Leave entitlement.  However I am receiving an error message - please see attached screen print.

I logged into another client's identical version of MYOB and it works fine.  Logged back into the one I was working on and it still will not let me select this option. 

2 REPLIES 2
Jesh_D
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Accepted Solution Solved

Re: Cannot select option to print annual leave entitlement on Payroll Advice

Hi @JackieW 

 

Thank you for your post. 

To resolve this error please try the following steps:

 

  1. Click the Equals "hours per pay period" radio button
  2. Click Equals % percent of gross hours radio button
  3. Click ok If getting the message when changing the calculation basis to the % calculation
  4. Retype the % amount (eg 7.6923%)

Please let me know how you go and if you require further assistance.

Kind regards,
Jesh

MYOB Community Support

JackieW
Trusted Cover User
100 Posts
Trusted Cover User
Australia
Trusted Cover User

100Posts

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5Solutions

Re: Cannot select option to print annual leave entitlement on Payroll Advice

Thank you Jess, that solved the problem - such an easy fix.

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