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July 2019
July 2019
I have 'finished' my 18/19 Payroll and now want to do rollover to commence first payrun this afternoon for 19/20 BUT when I go to 'close a payroll year' it is faded out, so not an option.
Any help would be very much appreciated.
I am an Admin on the datafile, so really am at a loss.
Solved! Go to Solution.
July 2019
July 2019
Hello @Susan-RCST ,
Once you are in the file, please go to File > 'Switch company file user' > Sign in as User id: Administrator.
If the Close a Payroll Year is still greyed out, it means i need to run a script on the file to fix it. I can resolve this issue for you. May i request you to reply to my Direct Message (You can check your Private Messages by clicking link: Private Message Inbox) as i will need some additional information.
July 2019
July 2019
Thank you so much - such a simply fix - appreciate your reply.
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