Hi,
I am using AccountRight 2019.2.22.2609 SE (Server Edition) and am receiving an error message when clicking the 'Check Payroll Details' button.
Would you please help me. I have contacted the MYOB Help Desk but have not had it resolved. Now I am unable to get through to MYOB Help Desk due to extremely long wait times. Error message is as follows and attached to this post:-
AccountRight Application Error Report
=====================================
Application Version: 2019.2.22.2609
Application File Version: 2019.2.22.5066
Incident Id: e6f45bde-7817-4f45-af4f-35fe571770b2
Time: Wednesday, 3 July 2019 5:09:30 PM
Code:
Unknown (0)
Message:
(Unknown): ShowUIView(SingleTouchPayrollReadinessCheck,...,...)
Stack Trace
----------------------------------------
1 : MYOB.Huxley.API.HuxleyApplicationException
----------------------------------------
MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ShowUIView(SingleTouchPayrollReadinessCheck,...,...) ---> System.InvalidOperationException: Sequence contains no elements
at mscorlib!0x0600570f!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
at mscorlib!0x0600571a!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
at Huxley.Service.Gateway!0x060017ce!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
at Huxley.Service.Proxy!0x060017ff!MYOB.Huxley.Service.Proxy.Services.ProxySingleTouchPayrollContainerService.GetValidationResults(ISingleTouchPayrollContainer container) +0x0
at Huxley.UI.Decorators!0x060028ba!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIISingleTouchPayrollContainerService.MYOB.Huxley.ApplicationServices.Container.API.ISingleTouchPayrollContainerService.GetValidationResults(ISingleTouchPayrollContainer container) +0x50
at Huxley.UI.Model!0x06003728!MYOB.Huxley.UI.Model.Context.SingleTouchPayrollReadinessCheckContext.DoReadinessCheck() +0x0
at Huxley.UI.Controllers!0x0600218a!MYOB.Huxley.UI.Controllers.Payroll.SingleTouchPayrollReadinessCheckController.DoReadinessCheck() +0x0
at Huxley.UI.Controllers!0x0600218c!MYOB.Huxley.UI.Controllers.Payroll.SingleTouchPayrollReadinessCheckController.PerformReadinessCheckAndReturnIfFormShouldClose(Boolean initiatedFromRerunButton) +0x0
at Huxley.UI.Forms!0x06002648!MYOB.Huxley.UI.Forms.Payroll.SingleTouchPayrollReadinessCheck.OnAfterContainerInitialized() +0xc
at Huxley.UI.Forms!0x06003130!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x24e
at Huxley.UI.Forms!0x06003188!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228
at Huxley.UI.Forms!0x06003184!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
at Huxley.UI.Forms!0x06002dca!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
at Huxley.UI.Framework!0x06000189!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
at Huxley.UI.Framework!0x06000188!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xa4
at Huxley.UI.Framework!0x060001a7!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
--- End of inner exception stack trace ---
at Huxley.UI.Framework!0x060001a7!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0xa3
at Huxley.UI.Framework!0x060001a5!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo) +0x12
at Huxley.UI.Forms!0x06002641!MYOB.Huxley.UI.Forms.Payroll.SingleTouchPayrollHelper.LaunchReadinessCheck() +0x3b
at Huxley.UI.Forms!0x0600262d!MYOB.Huxley.UI.Forms.Payroll.SingleTouchPayrollLanding.btnRunDataCheck_Click(Object sender, EventArgs e) +0x0
at System.Windows.Forms!0x06000d74!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19
at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d
at System.Windows.Forms!0x06000e58!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184
at System.Windows.Forms!0x06000e68!System.Windows.Forms.Control.WndProc(Message& m) +0x66f
at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0
at System.Windows.Forms!0x06005503!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x06005506!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x06002cd8!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5ef7241c616c4983b97432ea57b4a1b7; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:d1caccd24ab0496f9e22dfb26d066d03; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:57bb5c09645147beb154a96202bdf542; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:aa5653f3fbab45c99c013ab6a2f55759; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:bd59ce3997e64164ac8e1bdba5b900e6; A:1
MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:0cb579c66f9b4e2a92653ede8a39ae5e; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:9f3797dcda734142bfbdb50ba9c1c509; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:770de44134264924b92f0c55201b01bb; A:2
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:199b31db99b1448abbbf936be78a06de; A:1
----------------------------------------
2 : System.InvalidOperationException
----------------------------------------
System.InvalidOperationException: Sequence contains no elements
at mscorlib!0x0600570f!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
at mscorlib!0x0600571a!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
at Huxley.Service.Gateway!0x060017ce!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
at Huxley.Service.Proxy!0x060017ff!MYOB.Huxley.Service.Proxy.Services.ProxySingleTouchPayrollContainerService.GetValidationResults(ISingleTouchPayrollContainer container) +0x0
at Huxley.UI.Decorators!0x060028ba!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIISingleTouchPayrollContainerService.MYOB.Huxley.ApplicationServices.Container.API.ISingleTouchPayrollContainerService.GetValidationResults(ISingleTouchPayrollContainer container) +0x50
at Huxley.UI.Model!0x06003728!MYOB.Huxley.UI.Model.Context.SingleTouchPayrollReadinessCheckContext.DoReadinessCheck() +0x0
at Huxley.UI.Controllers!0x0600218a!MYOB.Huxley.UI.Controllers.Payroll.SingleTouchPayrollReadinessCheckController.DoReadinessCheck() +0x0
at Huxley.UI.Controllers!0x0600218c!MYOB.Huxley.UI.Controllers.Payroll.SingleTouchPayrollReadinessCheckController.PerformReadinessCheckAndReturnIfFormShouldClose(Boolean initiatedFromRerunButton) +0x0
at Huxley.UI.Forms!0x06002648!MYOB.Huxley.UI.Forms.Payroll.SingleTouchPayrollReadinessCheck.OnAfterContainerInitialized() +0xc
at Huxley.UI.Forms!0x06003130!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x24e
at Huxley.UI.Forms!0x06003188!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228
at Huxley.UI.Forms!0x06003184!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
at Huxley.UI.Forms!0x06002dca!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
at Huxley.UI.Framework!0x06000189!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
at Huxley.UI.Framework!0x06000188!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xa4
at Huxley.UI.Framework!0x060001a7!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
==========
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5ef7241c616c4983b97432ea57b4a1b7; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:d1caccd24ab0496f9e22dfb26d066d03; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:57bb5c09645147beb154a96202bdf542; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:aa5653f3fbab45c99c013ab6a2f55759; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:bd59ce3997e64164ac8e1bdba5b900e6; A:1
MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:0cb579c66f9b4e2a92653ede8a39ae5e; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:9f3797dcda734142bfbdb50ba9c1c509; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:770de44134264924b92f0c55201b01bb; A:2
----------------------------------------
