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Cheque from Pay Liabilities Window won't print

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Aprilf
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Contributing Cover User
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Cheque from Pay Liabilities Window won't print

I process Child support payments via the Pay Liabilities facility. Before the latest MYOB update I was able to print the cheque for my records & now I can’t.  The Print window pops up, but when I click on print nothing is happening.  Everything else prints ok.  I have checked all the settings to make sure they are correct.  This problem has only happened since the update.

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Komal_S
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Re: Cheque from Pay Liabilities Window won't print

Hi @Aprilf 

 

The issue of printing from pay liabilties windows in 2019.4 is something that our product development team is aware of and are working on creating a potential resolution in the future update.


In the meanwhile as workaround, you can print the required information from Liabilities Payment Register report by going to Reports--> Payroll--> Payroll Liabilities


Feel free to post should you have any other queries. 

Kind regards,
Komal

MYOB Community Support

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Aprilf
Contributing Cover User
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Contributing Cover User
Australia
Contributing Cover User

9Posts

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Re: Cheque from Pay Liabilities Window won't print

Hi,

Just wondering if a fix has been made for this problem.  It is now May 2020 and I am still not able to print cheques from my Pay Liability window?

Cheers

Komal_S
MYOB Moderator
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Accepted Solution Solved

Re: Cheque from Pay Liabilities Window won't print

Hi @Aprilf 


Apologies for the delay in response.

 

This issue is currently being worked on by the development team, however, the fix is not ready as of yet. We will post an update once it's fixed. 

 

Thank you for your patience in the meantime.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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