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June 2019
June 2019
Have customised a Pay Slip and set as default in Advanced Filters in Print/Email Pay Slips.
I have pressed the OK button but when I print selected employee the old form still is being used.
Have tried this a number of times. Can anybody help.
Solved! Go to Solution.
June 2019
June 2019
Hi @Minder56
We are aware some clients are experiencing issues with their customized forms reverting back to the system default forms after being customized or being used. I recommend checking out our announcement post on this, which contains all currently known information as well as a potential workaround. You can find this information here - Customise form usage in AccountRight 2019.2
Regards,
Neil
MYOB Community Support
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June 2019
June 2019
Thank you for your help.
Exiting and restarting MYOB did the trick.
June 2019
June 2019
Unfortunaterly, I tried using solutions suggested but it does not work.
Hidden cache files do not show in 2019.2 folder even that I went into settings and selected "show hidden files" . I am using Windows 7. Does it matter?
I restarted Computer and MYOB a few times to no avail. Any suggestions please?
Thanks
June 2019
June 2019
Sorry, logged in on another laptop (windows 10) and appears to be OK.
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