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May 2022
May 2022
Please help!
The ETP taxable component is missing from the YTD Verification Report for one employee.
The ETP Payments for the employee in the The Payroll Summary Report and the Payroll Register Report are all there and correct. The ETP wage categories are set to salary.
-I've checked in the Payroll reporting center>>Employment terminations tab>>click on the ellipsis (...) for that employee and select View ETP transactions.
I can't see the ETP payments there.
I've checked that the ATO reporting categories assigned to the ETP payroll categories.
The termination was processed by previous bookkeeper in August 2021.
Any ideas how I can get the ETP figures into the Verification Report?
Thank you
June 2022
June 2022
Hi Olya25
I experienced this exact issue in the previous two EOY, and it's beyond belief this is now occuring for a third year running and MYOB has not fixed the issue.
All I can say was last year after MYOB being unable to fix the problem, I was advised to send to ATO anyway as I was told they would get the correct information.
My faith in MYOB declines every year, and now being forced to move online too, time to look for an alternative!!
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