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Employee Card

JoseGomez2022
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Employee Card

Hi team MYOB.

 

I am trying to access ONE staff member data to run a payrun with him, however it never allow me to go in so I can edit his hours, instead it pop up a messages that says: 

"Something's goes wrong with and Account Right needs to close"

Then it just offert me to close or restart Account Right.

 

After doing this more than 5 times, I reckon something MUST BE very qrong with this.

 

Can anyone help me out with this please?

 

Regards,

 

5 REPLIES 5
Komal_S
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Re: Employee Card

Hi @JoseGomez2022 

Please confirm the last 4 digits of your serial number and your company file name, and we'll run a script to fix this. 

Kind regards,
Komal

MYOB Community Support

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JoseGomez2022
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Re: Employee Card

Hi Team,

 

The last 4 digit are 5012 and the copmany file ID file with are having issues with is the number 1 name Farmhouse Kedron.

 

Thank You

JoseGomez2022
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Re: Employee Card

If you can let me know once this is ready would be great guys.

 

Thank You

 

Jose G.

Sam_R
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Accepted Solution Solved

Re: Employee Card

Hi @JoseGomez2022,

 

Thanks for confirming your details.

 

I have just run the script over your file to correct this.

 

Please reach out if you need any further assistance. 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

JoseGomez2022
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Re: Employee Card

Thank You Sam,

I am now having same issue witrh another employee in another file.Let me know how we go from here.

Thank You

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