Employee record not appear STP

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Employee record not appear STP

Missing one particular employee's gross and withheld tax in STP report.  Have 7 employees in MYOB payroll record, and only 6 employees gross and withheld tax are found in ATO record.  I expect payroll record set up correctly, process FN payroll constantly and generate summary payg payoll report correctly.  Not expect and couldn't figure out how one of employees gross and withheld tax is not reporting via STP

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MYOB Moderator
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Re: Employee record not appear STP

Hi @TAG

 

Thank you for your post. The Payroll Reporting Centre will show employees that have an employment basis of Individual or Labour set on their card. I would recommend checking to see if this employees employment basis is set to other. You can check what basis an employee's card is set to by navigating to the employee's card within the Card File>>Select Payroll Details and viewing the Employment Basis field in the Personal Details.

 

If you've checked this and an employee still isn't showing, record a $0 (zero dollar) pay for the employee.

 

Please do let me know how you go. 

Cheers,
Melisa

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Experienced Partner
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Experienced Partner
Australia
Experienced Partner

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Re: Employee record not appear STP

Thank you Melisa,

Found employment basis was set as other and this is likely be the reason not sending  to ATO via STP

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