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July 2020
July 2020
Missing one particular employee's gross and withheld tax in STP report. Have 7 employees in MYOB payroll record, and only 6 employees gross and withheld tax are found in ATO record. I expect payroll record set up correctly, process FN payroll constantly and generate summary payg payoll report correctly. Not expect and couldn't figure out how one of employees gross and withheld tax is not reporting via STP
Solved! Go to Solution.
July 2020
July 2020
Hi @TAG,
Thank you for your post. The Payroll Reporting Centre will show employees that have an employment basis of Individual or Labour set on their card. I would recommend checking to see if this employees employment basis is set to other. You can check what basis an employee's card is set to by navigating to the employee's card within the Card File>>Select Payroll Details and viewing the Employment Basis field in the Personal Details.
If you've checked this and an employee still isn't showing, record a $0 (zero dollar) pay for the employee.
Please do let me know how you go.
Cheers,
Melisa
MYOB Community Support
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July 2020
July 2020
Thank you Melisa,
Found employment basis was set as other and this is likely be the reason not sending to ATO via STP
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