Entitlement Balance Rollover to new pay year 2020/2021

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Contributing Cover User
7 Posts
Contributing Cover User
Australia
Contributing Cover User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

Yes but it may show negative leave on the payslips

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Contributing Cover User
9 Posts
Contributing Cover User
Australia
Contributing Cover User

9Posts

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Re: Entitlement Balance Rollover to new pay year 2020/2021

Does anyone know what the temporary workaround for this is?

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Experienced Cover User
16 Posts
Experienced Cover User
Australia
Experienced Cover User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

I am having the same problem.  Need to process pays today...........  Can we process as normal??

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User

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Entitlements

good morning, I am running payroll this morning and all my staff's entitlements have gone to zero? 

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Contributing User
8 Posts
Contributing User
Contributing User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

Everyone is posting about having thsi problem but have not seen one response from MYOB. Concerned that their payslip will all show negative balances.

Still on waiting to speak to someone

 

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Experienced Cover User
16 Posts
Experienced Cover User
Australia
Experienced Cover User

16Posts

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Re: Entitlement Balance Rollover to new pay year 2020/2021

We are going to process payroll as normal, take tick off payslip the do adjustment if needed

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Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

I have run mine and even though it says no annual leave, if you process it shows the correct balances on the payslip and also the entitlement report is correct

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User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

I am having the same issue, any news from MYOB yet? Thanks Kelly

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Experienced User
11 Posts
Experienced User
Experienced User

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Re: Entitlement Balance Rollover to new pay year 2020/2021

On a chat to MYOB now:

"We apologise for the inconvenience, we’re looking into the cause right now and we realise how important it is to resolve it as quickly as possible."

I have asked how do we process payroll in the meantime:

"We are asking all of our clients to try again in couple of hours"

 

 

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Experienced Cover User
19 Posts
Experienced Cover User
Australia
Experienced Cover User

19Posts

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Re: Entitlement Balance Rollover to new pay year 2020/2021

Having the same issue.

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