Entitlement Balance Summary Report - Hours Taken not showing

[wattosmrs]

Good afternoon

We have noticed for one of our enties that when the Payroll -  Entitlement Balance Summary Report is run the Hours Taken for the staff does not appear.  This then gives an incorrect available leave balance.

Is there a way I can check how the report is set up?  Does it have soemthing to do with how the employee's card is set up?  Any feedback is greatly appreciated.

Kind regards

[Tracey_H · Accepted solution]

Hi @wattosmrs 

Thanks for your post. From what you're describing it sounds like the leave entitlement payroll category hasn't been set to reduce by hours taken. Go to Payroll Categories>>Entitlements tab>>open the Annual leave accrual category and make sure that the Annual leave wage category is selected in the Linked Wages Category field:

Check that all other entitlement payroll categories have the applicable wages category linked. This help article, Adjusting leave entitlements, has detailed instructions on how to manually correct the entitlement balances if needed.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.