Entitlement Summary Report

LisaD1 · November 2022

Hi. I have an issue where the Entitlement Balance Summary Report doesn't match one employees card entitlements for RDOs. Does anyone have a similar issue or reason why this might be occurring? It is out by the amount of RDO that was taken in a previous month.

NB. Entitlement Balance Detail report is correct to the employee's card

Melisa_D · December 2022

Hi @LisaD1,

Thanks for your post. Are you still having issues with this ? If you are, can you please provide a screenshot of both the Entitlement summary and detail report so I can take a look into this.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

LisaD1 · December 2022

Hi Melisa,

The problem seems to have rectified itself now... Somehow?? Maybe one of the recent upgrades helped sort this issue. It carried on for about 2 months when I was reconciling staff accruals at month end.

Thank you for following this up.

Lisa