Entitlements report incorrect after reinstating employee

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melc1438
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Entitlements report incorrect after reinstating employee

Following on from previous posts, I need to correct the entitlement balance report for an employee who was terminated then reinstated a month later.

Their card file is correct, but the reports are showing negative balances.

Could I please receive a link for a private message

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Sam_R
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Re: Entitlements report incorrect after reinstating employee

Hi @melc1438,

 

Thanks for reaching out. 

 

So that we can look into this for you, could you please send me the following details via private message:

  • The employee's name
  • The date of termination
  • The date of reinstatement
  • Serial number
  • Your name + email 
  • Company File ID (Help>About MYOB AccountRight)

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

melc1438
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Re: Entitlements report incorrect after reinstating employee

Hi,

 

Could you please re-send the private message link, the previous one isn't working

Sam_R
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Re: Entitlements report incorrect after reinstating employee

Apologies, @melc1438.

 

Please try that link now. 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

melc1438
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Re: Entitlements report incorrect after reinstating employee

Hi,

 

This link is still not working, it just brings up a blank MYOB webpage.

Sam_R
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Re: Entitlements report incorrect after reinstating employee

Hi @melc1438,

 

I have received your private message. Please find my response in your inbox. 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

PDFP
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Re: Entitlements report incorrect after reinstating employee

Sam_R

 

Can I please have the link too.  I have had the same issue with re-instating an employee

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