Error Message when signing up to Pay Super "Whoops, we've hit a snag"

[KBookkeeping]

Hello I have two clients trying to setup pay super but both are receiving this error message.  

"Whoops, we've hit a snag"

Can someone please assist with this.

Thank you

Regards

Ursula

[DavidAdams]

I'm having the same issues since last Thursday, tried several times each day

[CloverQ]

Hi @KBookkeeping @DavidAdams 

Sorry to hear you are both having difficulty signing up to Pay Super. If the problem is still happening, please send me a private message (mouse over my avatar and choose 'Send a message') with the following information, so we can look into it for you?

- Serial number

- Business name and ABN

- The email address the user was logged in with when signing up to Pay Super

- At which step did the the user experience the error message?