Error message in Payroll

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Error message in Payroll

HI

 

I am trying to process the first pay run for year ended 2021 and I am receiving the "Somethings gone wrong .... : message.   I have rebooted and restarted MYOB  several times to no avail.  I am desperate to fix this as my BAS in due.

 

Debster6

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Re: Error message in Payroll

Hi @Debster6 

 

Thank you for your post.

 

When you receive this error do you see on the bottom left the words View error details? If you can, click View error details on the error to open a log file containing technical details that will help us to identify what is going on. The error log contains a specific Code related to your error. Here's an example:

 

 

Could you please share that error code with us so we can investigate this issue further for you?

Kind regards,
Jesh

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Error message in Payroll

Hi Jesh

 

The error message code:

 

System.InvalidOperationException

 

Regards

Deb

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MYOB Moderator
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Re: Error message in Payroll

Hi @Debster6 

 

Thank you for giving me that error message. There are a few variations to why you would be getting this error, but rest assure we have several solutions depending on when the error occurred which you wil find in this help article: Something's gone wrong error: System.InvalidOperationException.

 

However, if none of the solutions correlate to the task you were doing at the time, please let us know and we will investigate this issue further for you.

Kind regards,
Jesh

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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