Error message on Pay Super Payment on Fund

Ultimate Partner BooksInTheCloud
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BooksInTheCloud
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Error message on Pay Super Payment on Fund

Hi MYOB,

 

I am wondering if someone can explain what this message means when trying to make payment on an employees superannuation.  I have never come across this message before.

 

Does it mean the fund no longer exists?  The fund is:  MLC Employer Super USI MLC0430AU/44928361101001

 

 

Fund Error.jpg

@renae2peas
2 REPLIES
MYOB Moderator Steven_M
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MYOB Moderator
New Zealand
Steven_M
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Re: Error message on Pay Super Payment on Fund

Hi @BooksInTheCloud

 

Looking at the message it does appear that the fund is not a registered fund (or is not an active one). Taking a look at the MLC USI & ABN Number Website it doesn't appear to be a listed on their website. It is also not one of the active list of super funds on the MYOB Super Fund Lists

 

My recommendation would be to contact the fund provider i.e. MLC and check to ensure that you have the correct details for that superannuation fund. 


Kind Regards,
Steven
MYOB Client Support
Ultimate Partner BooksInTheCloud
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Ultimate Partner
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BooksInTheCloud
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Re: Error message on Pay Super Payment on Fund

Thank you so much LYW

@renae2peas
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