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March 2019 - last edited March 2019 by Haydes
March 2019 - last edited March 2019 by Haydes
Hi, I am getting ready for Single Touch Pay and as I go through each payroll category assigning them with ATO categories one of my Categories (Leave without Pay) comes up with the error
"WagesPayrollCategory_ExemptionsNotDeduction"
OK
I have not used this category for a long time - I also went through and unticked any employees that are linked with this category. I also cannot delete the category as it has history entries attached to it.
I can't go any further as it comes up when you go to do the next step for the ATO reporting as it wants me to clarify this error first before going ahead.
Has anyone had this error.
Not sure how I'm going to get round this one???
Solved! Go to Solution.
March 2019
March 2019
Hi @NowHolly70
I've seen other Users solve this issue by refreshing their Payroll Category following these instructions:
Let us know how you go.
Cheers,
Hayden
MYOB Product Team
Currently Working On:
Supplier Feeds | E-invoicing
In Tray
Previously Worked On:
MYOB Capture App | MYOB Invoices app
MYOB Support (2015-2019)
March 2019
March 2019
Thanks Hayden,
I had to actually call MYOB for this one, and that's exactly what I had wrong.
She was very helpfull and helped me along the way a little more (that is in setting up for STP)
I have their direct number on hand now, but hopefully smooth sailing from here.
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