Error with employee payment method

[BV_Medical]

I had a new employee start last week and when setting her up, incorrectly had cheque as her payment method when it should have been electronic. I did the staff pays last Thursday. I have now finalised my monthly superannuation and tax bill for August. This afternoon the employee brought to me attention that she hadn't received her pay which led me to investigate and find the issue was with payment method not being set to electronic.

After reviewing the support articles, I wanted to delete the original pay and redo it. But, because I had finalised the liabilities that was no longer an option. I reversed the pay instead. I redid it and the employee now has her pay processed correctly.

My issue is now in the pay liabilities section I have the same amounts that I paid for AUgust already now appearing again for this one employee. I have tried to delete and it won't let me. Do I just ignore these going forward, knowing that the amounts have indeed paid to the ATO and the super fund?

[Andrew_Y · Accepted solution]

Hello @BV_Medical 

Thank you for bringing your question to the community forums.  I hope you will find them to be a fantastic resource and place of shared knowledge and expertise.

I have found this Help article on the AccountRight Support pages that may be of interest to you Removing paid amounts from the Pay Liabilities window .  Please have a read of it and see if is helpful to you in your situation.