FY21 - Payroll recording 'Disappearing'

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FY21 - Payroll recording 'Disappearing'

When recording the first pay in FY21, After entering pays and selecting 'record' the total payroll entry disappears. The screen to arrange electronic payments states 0 PAYS and when forwarding to payslips there are 0 Payslips as no payment entry has been recorded. 

 

Please help!

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MYOB Moderator
2,031 Posts
MYOB Moderator
MYOB Moderator

2,031Posts

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Re: FY21 - Payroll recording 'Disappearing'

Hi @LMcKay 

 

If this is still happening and your company file is online, could you please send me your serial number by a Private Message so we can run a script to try fixing this issue. 

Kind regards,
Komal

MYOB Community Support

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