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Hotmail - Live - Hotmail.com.au

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BullInd
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Australia
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Hotmail - Live - Hotmail.com.au

All of my Hotmail, Live and Hotmail.com.au payslips and invoices have been rejected since yesterdays issue? Photo attached. Is there a fix??

 

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Komal_S
MYOB Moderator
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MYOB Moderator
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Re: Hotmail - Live - Hotmail.com.au

Hi @BullInd 


Can you please confirm if you're sending these payslips and invoices from outlook or directly through AccountRight? 

 

If they are being rejected from both Outlook and AccountRight, then the issue is with specifically these domains and you would have to check with your email service provider if they are blocked. However, if it's working from Outlook and only failing through AccountRight, then noreply@apps.myob.com would need to be whitelisted by your clients and employees as our email address might have been blocked by them.

 

Let us know if you have any questions.

Kind regards,
Komal

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