Hourly Rate change

Vadar
Contributing Cover User
13 Posts
Contributing Cover User
Australia
Contributing Cover User

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Hourly Rate change

Hi, I am trying to change the hourly rate for some of my employees and it just won't save. Any suggestions?

3 REPLIES 3
Komal_S
MYOB Moderator
3,672 Posts
MYOB Moderator
MYOB Moderator

3,672Posts

365Kudos

561Solutions

Re: Hourly Rate change

Hi @Vadar 

 

Hourly rates for employees can be changed by following the steps on: Changing an employee's hourly or salary rate help article. Can you please confirm if you have followed the steps as explained in this article?  If yes and the rate is still not changing, please send us a screenshot of this window for one of the employees so we can investigate further. You're welcome to send this by Private Message if it contains sensitive information. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Vadar
Contributing Cover User
13 Posts
Contributing Cover User
Australia
Contributing Cover User

13Posts

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Change of hourly rate in Essentials

Hi, I am using Essentials payroll and I can't change the hourly pay rate. Defaults back to original amount. Any suggestions greatly appreciated.

Komal_S
MYOB Moderator
3,672 Posts
MYOB Moderator
MYOB Moderator

3,672Posts

365Kudos

561Solutions

Re: Change of hourly rate in Essentials

Hi @Vadar 

 

If you're using Essentials, sometimes this can be caused due to display issues which can be resolved by clearing the browser cache. Can you please try doing that and then attempt to change the hourly rate again. If it still doesn't work, send us your serial number by Private Message so we can investigate further. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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