Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
June 2019
June 2019
I finally got some great help from MYOB, very complicated. i have one more problem, the RFBA has been added to the incorrect employee for some reason i cant remove it. Does anyone have any ideas
Solved! Go to Solution.
August 2019
August 2019
Donna did you find the solution? I'm also having this problem; my accountants gave me the wrong employee name for FBT and now I'm stuck unable to remove or submit a zero to rectify.
August 2019
August 2019
No sorry i didnt. I had to let it go through and then do an amended income statement. Very annoying
August 2019
August 2019
I got onto the live chat helpers:
1. Go to the finalisation that needs to remove,
2. undo the finalisation (three dots to the right of the employee name)
3. edit RFBA
4. leave all fields blank
5. select 'add' (even though you're not adding anything)
It should now disappear off that employee's finalisation and you can re-select 'set as final'.
They did go into details about restoring backup files to open payroll years for older ones, but luckily mine was this last FY. I hope that helps!
August 2019
August 2019
Thanks Jen much appreciated
3
|
244
|
|||
1
|
534
|
|||
19
|
923
|
|||
6
|
1615
|
|||
44
|
2074
|