Import/Export Error Report

[melachterberg]

The last few times I have imported purchases into MYOB, the importlog with errors comes out weird.  I no longer get the Card ID so I know whose invoices didn't import properly. I just get numbers for most of them.  Just wondering if there is a glitch in the system??

85,47,47,,,,,,111453,05/03/2020,1717382707,,A,,120,29.3200,32.25,,,,,2,0,2.9300,0,,,,0,0,0,B,,,4,0,0,0.00,0,,47
,47,47,,,,,,,,,,,,120,19.5000,21.45,15444,,,,2,0,1.9500,0,,,,0,0,0,,,,,,,,,,47
-192,4132,4132,,,,,,111491,10/03/2020,,,A,,389,320.0000,352.00,15861,,,,2,0,32.0000,0,,,,0,0,0,B,,,4,0,0,0.00,0,,4132
85,2277,2277,,,,,,111504,05/03/2020,00001179,,A,,124,221.4100,243.55,,,,,2,0,22.1400,0,,,,0,0,0,B,,,4,0,0,0.00,0,,2277

[Steven_M · Accepted solution]

Hi @melachterberg

We have identified that the importlog file does have a different format following the release of AccountRight 2020.1. This has been raised with the required team as something to investigate with the AccountRight 2020.1 update.

[melachterberg]

Perfect!!

[CoralLee]

I'm getting the same error and rely on the Error Log a couple of times a week when importing. Any ideas when this will be fixed?

[Steven_M]

Hi @CoralLee 

This is something that has been reported through to our team for further investigation. At this stage, no timeframe has been made available for a fix for this situation.

[melachterberg]

Just wondering if you have managed to resolve this issue?  I use the import function a few times per week and it's really hard to fix the errors when you don't get the proper information back about what went wrong!

[Steven_M]

Hi @melachterberg 

This particular situation is still outstanding with the AccountRight 2020.2 version. However, it has been lodged with the required team for future updates - although, no ETA on when that update will be available.