Long Service Leave that becomes an entitlement on an Anniversary

[Ele]

In our industry the Long Service Leave becomes due on the aniversary date 10 years after joining. And thereafter every 5 years.

I have opened the wage category and the entitlement categories previously.

When I put in the 10 year entitlement and took out his first deduction - it worked perfectly.

As it was owed, I thought I would put in his 15+20 year entitlements via a no dollar wage entry and not wait until he started using it.

However MYOB doubled the entitlement. Why? I put in the correct figure.

My employer has asked for a Report showing all the Entitlements due as at today.

[Tracey_H]

Hi @Ele 

Thanks for your post. I have removed your attachment as it contained senstive information that shouldn't be posted publicly on the forum. So that I can look into this for you can you please provide screenshots of the setup for all of the LSL entitlement categories. And a screenshot of the entitlement tab of the employee card, please make sure no sensitive information is visible before posting screenshots.

[Ele]

I have attached the requested screen shots.

Wage setups

Entitlement setups

Persons card setups

[Tracey_H]

Hi @Ele 

Thanks for those screenshots. I can see in the employee card>>entitlements tab there is a figure in the Year-to-Date column, this comes from that $0 adjustment pay that you processed. There is also a figure in the Balance adjustment column for one and Carry Over column for the other. Those two figures added together give the Total and is why you are seeing the hours doubled. 

For the 15 years LSL entitlement that Balance Adjustment has been added manually to the card. The 20 years LSL Carry over figure has come from a payrun or manual Balance adjustment entered in the previous year. 

Those hours have been entered against those entitlements twice using different methods, and as such, you will need to remove one set of figures.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Ele]

This is why I do-not-add manually.  See first 3 pages (Test Mr A)

I did it correctly, See Test Mr B.  and everything went in ok.  [Now I need to know how to remove Test Mr B    ]

[Tracey_H]

Hi @Ele 

You can delete a pay transaction by opening the transaction, click on Edit and select Delete transaction. You will need to go to Setup>>Preferences>>Security tab and make sure Transactions can't be changed; they must be reversed is not ticked.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Ele]

Morning Tracey,

I made sure the box was not ticked.

I went into the payroll journals and found the transaction.

I went into the transaction, and pushed delete transaction.

And up popped MYOBs oops sign.  See attached.

I had previously tried to delete the transaction via the cheque account - same result MYOB opps sign.

[Komal_S]

Hi @Ele 

Apologies for the delay in response.

On the error window, there should be a link that says "View error details". Can you please click on that and attach that complete log here so we can check what's causing the issue. Your screenshot shows that the error reports are being emailed but they go to the product development teams for considering improvements in the future and to investigate your case further, we would also need those logs.