MYOB Team passcode not saving

[Emma_Nelson]

When logging in to MYOB Team it requires the email and password to be entered every time.  MYOB Team is not saving the 4 digit passcode so I can use this to login.

[SamaraM]

Hi @Emma_Nelson 

Thank you for your post. Can you try uninstalling then reinstalling the MYOB Team app, then log in again and select ". . .  More" and then "Set passcode".

Next time you open the app it should now give you the option to type in a 4-digit code instead of the username and password.

If you are still not being asked for a passcode, then please reply with a screenshot and the last 4 digits of your serial number so I can assist you further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.