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My payslips are being emailed as winmail.dat instead of pdf

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Contributing Cover User poppies230762
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poppies230762
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My payslips are being emailed as winmail.dat instead of pdf

Help please... this is taking so much time every week.

 

After an upgrade to my AccountRight Plus for Windows 19.11.2A all of my payslips are now sending as a winmail.dat file instead of pdf

 

All of our workers just use their IOS devices to check their payslip and their payslip that is now in winmail.dat format will not open on these devices.

 

I have searched the forums and have tried to "change in Oulook from HTML to plain text format"..... nothing has helped.

 

Can someone please help me as it takes me over half an hour to save each payslip and send them individually.... i.e. a real pain and waste of time.

 

All help would be greatly appreciated.

 

 

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MYOB Moderator Steven_M
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MYOB Moderator
New Zealand
Steven_M
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Re: My payslips are being emailed as winmail.dat instead of pdf

Hi @poppies230762

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge.

I would recommend taking a look at AccountRight v19 Support Note: Fixing email issues - Other email issues - "Sent emails include an attachment called "Winmail.dat"". This contains a text file that can be added to the program folder which has been known to correct that particular situation for clients.

Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing Cover User poppies230762
6 Posts
Contributing Cover User
Australia
poppies230762
Contributing Cover User

6Posts

0Kudos

0Solutions

Re: My payslips are being emailed as winmail.dat instead of pdf

Thank you very much!!  Problem Solved!!!!

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