New superannuation fund set up not appearing in list

[Mantova]

Hi

I am setting up a new employee and have set up a new Super fund for B T Super for Life in the SGC category.  It looks like its all set up corectly  but it doesnt appear in the catergory list where you tick against the fund to appear on the employees payslip? is there a limit on how many super funds you can put in the list ?

What do I do to make this new Superfund appear in the list? Now that you can't add employees to the company super fund we have to make up more accounts to appear in the list. I need help!!  thank you

Regards Robyn

[Mantova · Accepted solution]

Ignore previous email, it worked this time so all good

Regards Robyn

[cold1]

I am setting up a new Technician employee and have set up a new Super fund for Cbus category. Give a Tech-Cbus as new name.

There is a Cbus super account already created for admin staff who's super fund is Cbus as well.

 It looks like its all set up corectly  but it doesnt appear in the catergory list where you tick against the fund to appear on the employees payslip? is there a limit on how many super funds you can put in the list ?

What do I do to make this new Superfund appear in the list? Now that you can't add employees to the company super fund we have to make up more accounts to appear in the list. I need help!!  thank you  Anne 

[cold1]

Hi, Mantova,

I have same problem like your posting below.

I can't see where is your solution answer. kindly please advise.

Thank you

Anne 

[Melisa_D]

Hi @cold1, 

Thank you for your post. The superfund should appear in the superfund list within the employees card, after setting up the new fund can you close down AccountRight and re open it. Once you've done this please go to the employees card file > Payroll details > Superannuation tab > If you select the drop down in this window next to superannuation fund it should appear. 

If it hasn't please attach a screenshot of the superfund you've created and what appears in the drop down within the employees card. 

[cold1]

Thanks for reply.

the super account setting can't find save botton to be saved.

I think this is the reason can't find it in list.

Can you please guard me for new super account creating and save?

Thank you

Anne 

[cold1]

Thanks Melisa,

The account i created but can't save it. i think this may be the reason can't see it in list.

kindly please guide me to set up new super account in MYOB AccountRight. 

Thank you

Anne 

[Melisa_D]

Hi @cold1, 

Can you please provide a screenshot of the window you're in so I can take a look into this for you.