No ETP on payment summary

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ChrisR
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No ETP on payment summary

The taxable ETP is not appearing in the Verification Report or on the employee Summary of Payments but appears on their pay advice.  Can you please advise how to correct this.  The employee is marked active and termination date has been removed.  Regards Chris

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ChrisR
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No response? Can someone please answer my EOFY question?

Is anyone answering queries?  I posted this yesterday and NO RESPONSE! 

 

The taxable ETP is not appearing in the Verification Report or on the employee Summary of Payments but appears on their pay advice.  Can you please advise how to correct this.  The employee is marked active and termination date has been removed.  Regards Chris

Emily_B
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Re: No ETP on payment summary

Hello @ChrisR 

 

I do apologise for the delay you have experienced in receiving a reply to your forum post.

 

I would first recommend checking that you have the appropriate ATO Reporting Category set for the associated payroll category (Payroll>>Payroll Categories>>Wages).  Then, review the employee's payroll history to ensure that the correct payroll category has been used.

 

To make sure that you are reporting ETP pays correcty, check that you have

  • the 'Type of Wage' set on your  ETP Wage categories set as 'Salary'. We are aware that hourly type ETP payroll categories will not lodge successfully. Note: Hourly employees can have a salary wage category.
  • that when processing the pay for that ETP in the bottom right you enter the Benefit Type.

Along with that, doing a $0 pay for the employee(s) would be a recommendation. This just makes sure that the values are updated based on the current values of the employees' cards in the Payroll Reporting Centre. 

 

Please let us know how you go and if we can be of further assistance.

Kind regards,
Emily

MYOB Community Support

ChrisR
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Re: No ETP on payment summary

Thanks for the response but I fixed it myself while waiting for a response

 

1.   Reversed the original pay

2.   Changed employee to hourly

3.   Re processed the pay

 

ETP now shows on verification report and the employees summary. 

Janeamanda
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Re: No ETP on payment summary

Hi I am having trouble balancing STP FINALISATION with Payroll summary, one employee is reporting a lot less in Payroll summary that STP report. The employee was paid unused AL, LSL on termination, I opened a backup file and changed the payroll category. I then did a void, I don't know what else to try 

Emily_B
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Re: No ETP on payment summary

Hello @Janeamanda 

 

Have you double checked that the employee's wage category for ETP is set to hourly as per the above post, as this has been known to prevent ETP from showing properly. If you do change it to hourly, you would then want to try the $0 pay once more, or reversing the pay and re processing it under the hourly attribution. 

Kind regards,
Emily

MYOB Community Support

Janeamanda
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Re: No ETP on payment summary

Hi I thought I had to change it to Salary 

Emily_B
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Re: No ETP on payment summary

Hello @Janeamanda 

 

I apologise, that was a typo on my part. Yes, please ensure that the wage category is set to Salary. Check that you've reactivated the employee, changed the wage category to Salary, processed the $0 pay, and wait for the ATO to accept that updated report. Let us know how you get on with this.

Kind regards,
Emily

MYOB Community Support

Janeamanda
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Re: No ETP on payment summary

Okay dokey, will try

Janeamanda
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Re: No ETP on payment summary

All fixed thank you 😁

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