One staff missed in STP Year end Verification report

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One staff missed in STP Year end Verification report

One staff paid in July 2019 is not included in the STP Verification Report.  How can I correct this.  Nancy

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MYOB Moderator
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Re: One staff missed in STP Year end Verification report

Hello @NRedman_2016 

 

There are two common reasons this may be happening. 

 

First, check that the Employment Status and Employment Basis is not set to 'Other.' STP is only reportable for Employees of the Business and/or Labour Hire under contract and with earnings. The "Other" Basis is set for Employee Cards that don't need to be reported to the ATO, so they won't show up in STP. To check this, go to: Cards > Card List > Employee Card > Payroll Details tab > Personal Details tab. If your employee is 'Other,' change it to 'Individual.'

 

Like Payment Summaries, STP is only reportable for Employees of the Business and any Labour Hire that was contracted for the duration of work and had earnings. The "Other" Individual Basis is set for Employee Cards that don't need to be reported to the ATO and so they're won't show up for these types of reports.

 

To check this, go to: Cards > Card List > Employee Card > Payroll Details tab > Personal Details tab

Second, ensure they do indeed have pay history for the payroll year you are referring to. To check this:

 

1. Go to: Cards > Card List Employee Card > Payroll Details tab > Pay History tab.

2. Drop down menu: Show Pay History for: Year-to-Date

3. Ensure there are values here for more than $0

 

You did mention the employee was paid in July 2019, so the above steps would just be to double check that July payment is showing against them in MYOB records. That said, was this prior to using STP? Were they terminated after that one July payment?

 

If the answer to either of these is yes and/or if you did make a change to their Employment Status from 'Other' to 'Individual,' you'll need to process a $0 pay as a final step to ensure that STP send the correct YTD totals through. To process a$0 pay, follow the instructions in this link. If the employee had been terminated after the July payment, reinstate them in the software before processing the $0 pay and reapply the termination date after the $0 pay report is 'Accepted.' Finally, make sure you use 30/06/20 as the date for the $0 pay so that it applies to the correct financial year.

 

Let us know how you get on with this and if we can be of any further assistance.

Kind regards,
Emily Bisbach

MYOB Community Support

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