Pay Super

[moff]

I have followed the directions only to have an error message that they are not ready for me. Try another time. Have tried for 3 days. One call centre said that the service was down try tomorrow?

Call centre I have waited for over an hour only to be put through to another section to wait???

What is going on with this company to have inefficient service??

This is a reason to look at another provider for better service.

We have been with this company for many years.

Has anyone had this problem?

[Melisa_D · Accepted solution]

Hi @moff, 

Thank you for your post, sincere apologies for the inconveniences that you have been experiencing with this. 

I can see on your account that our phone team were able to escalate this issue for you and have arranged a call back with one of our specialists, which should occur within the next 1-2 business days. 

Please let us know if they were able to resolve this for you after they have called.