Pay Superannuation

[JulieAS]

Hi

I am attempting to record a super payment and receive the message "Superfund details entered for employee are invalid".

I have made several super payments for this employee in the past.

Should I contact the employee to confirm super details?

[Komal_S]

Hi @JulieAS 

Can you please confirm the fund USI and ABN for this employee's super fund so we can check the details on our end? 

[JulieAS]

Hi

The details for this fund are as follows:

ASGARD EMPLOYEE SUPERANNUATION ACCOUNT

SPIN/USI:  ASG0007AU/ASG0007AU

ABN:  90 194 410 365

Thank you

[Komal_S · Accepted solution]

Hi @JulieAS 

We did have some issues with this fund, but it has been added to the list again. Please restart your software and you should be able to make payments for this fund.

Let me know how you go on.