Pay super

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Wolfie2011
Partner
146 Posts
Partner
Australia
Partner

146Posts

9Kudos

7Solutions

Solved: Go to Solution

Pay super

Is there a delay in super which is processed via the MYOB Super Portal?

 

3 REPLIES 3
Neil_M
13,473 Posts
Former Staff
Former Staff

13,473Posts

0Kudos

1,916Solutions

Accepted Solution Solved

Re: Pay super

Hi @Wolfie2011 

 

I’m not aware of any current issues with the MYOB Super Portal causing delays outside of the normal processing time. That said there is a cut off time for contributions each day and if the contribution was lodged after this cutoff time in the Super Portal it would not be processed until the next processing time which could result in a slight delay of the contribution being processed

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Wolfie2011
Partner
146 Posts
Partner
Australia
Partner

146Posts

9Kudos

7Solutions

Re: Pay super

Thanks Neil, because we are in WA can you tell me what the cut off time is please.  

Neil_M
13,473 Posts
Former Staff
Former Staff

13,473Posts

0Kudos

1,916Solutions

Re: Pay super

HI @Wolfie2011 

 

The cutoff time is 3:45pm Melbourne time. All contributions lodged after this time will fall into the next business days cutoff time

 

I'd recommend giving yourself a little window and aim to have the contributions processed a little earlier than that to avoid smaller time discrepancies, such as if a clock is running five minutes slow, to avoid as many delays as possible

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post