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August 2019
August 2019
August 2019
August 2019
Hi @Wolfie2011
I’m not aware of any current issues with the MYOB Super Portal causing delays outside of the normal processing time. That said there is a cut off time for contributions each day and if the contribution was lodged after this cutoff time in the Super Portal it would not be processed until the next processing time which could result in a slight delay of the contribution being processed
Regards,
Neil
MYOB Community Support
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August 2019
August 2019
Thanks Neil, because we are in WA can you tell me what the cut off time is please.
August 2019 - last edited August 2019
August 2019 - last edited August 2019
HI @Wolfie2011
The cutoff time is 3:45pm Melbourne time. All contributions lodged after this time will fall into the next business days cutoff time
I'd recommend giving yourself a little window and aim to have the contributions processed a little earlier than that to avoid smaller time discrepancies, such as if a clock is running five minutes slow, to avoid as many delays as possible
Regards,
Neil
MYOB Community Support
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