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July 2019
July 2019
Hi,
Is anyone else having trouble e-mailing Payment Summaries, I work for a couple of different businesses and have processed Payment Summaries but they are not e-mailing. Invoices and statements are but not the payment summaries, any clues as to what might be going on?
Solved! Go to Solution.
July 2019
July 2019
This is reported to be an issue with the online files but I can't email mine and we are not online.
Nor can I save the Empdupe file - any suggestions??
July 2019
July 2019
There is a known issue with sending them out and has been for a few days. The work around is to save as PDF and then attach to email or untick send from AccountRight. No update on when it will be fixed have been issued even though it has been several days since problem was noted.
July 2019
July 2019
Oh Poo - I've tried so many times, hope the poor employees aren't going to get ten copies when it's fixed.
Not that happy about having to do the PDF thing as I have about 50 to send, feel sorry for people who have even more.
July 2019 - last edited July 2019
July 2019 - last edited July 2019
Thanks for your posts. We are still working on resolving this, it is currently only the payment summaries with this issue. To receive information on updates I suggest subscribing to Steven's post--AccountRight online emailing not sending (68/06/19). You can subscribe by going to the vertical ( . . . ) and clicking the subscribe button.
We appreciate your patience while we resolve this. If this resolves your inquiry please mark "Accept as Solution" so other users can find this post easier.
Cheers,
Theresa
MYOB Community Support
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July 2019
July 2019
I'm probably a bit dumb but I don't understand what you mean by going to the 'vertical' to follow Stephen's posts? Any mor clearer instructions?
July 2019
July 2019
Hi
If you go to
Under alerrts at the top pf the page you will see the post Click on that. On the right above where it says Friday click on the 3 buttons (they are the verticals), then click on subscribe
July 2019
July 2019
Got it - Ta
July 2019
July 2019
My invoices and remittances are not emailing today. Is there a problem with this?
July 2019
July 2019
Having the same problem and other than the message on Myob when calling no one knows what is going on. Have reverted to Photo's of the Reports and email them as PDF files. End of the year and weekly pays are become quite a problem. Not sure why ???
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AL6
3 weeks ago
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