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Payment was made on a quote without changing it to bill

Sylvia_Nintirri
1 Post
Cover User
Australia
Sylvia_Nintirri

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Payment was made on a quote without changing it to bill

Hello,

 

We accidentally processed payments on quotes without changing them to bills. Those are now still sitting in the reconcile accounts window - unreconciled. How do rectify and recocile these transactions?

 

Many thanks in advance for your time.

Sylvia

 

1 REPLY 1
Ultimate Partner GDay53
2,101 Posts
Ultimate Partner
Australia
GDay53
Ultimate Partner

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Re: Payment was made on a quote without changing it to bill

@Sylvia_Nintirri

 

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

 

Have you tried to delete the payments, convert the Orders to Bills and then recreate the payments?

 

If my response to your query and has helped, please mark my post as a solution to help others in the future.
Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
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