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Payment was made on a quote without changing it to bill

Sylvia_Nintirri
1 Post
Cover User
Australia
Sylvia_Nintirri

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Payment was made on a quote without changing it to bill

Hello,

 

We accidentally processed payments on quotes without changing them to bills. Those are now still sitting in the reconcile accounts window - unreconciled. How do rectify and recocile these transactions?

 

Many thanks in advance for your time.

Sylvia

 

1 REPLY
Ultimate Partner GDay53
1,644 Posts
Ultimate Partner
Australia
GDay53
Ultimate Partner

1644Posts

1753Kudos

362Solutions

Re: Payment was made on a quote without changing it to bill

@Sylvia_Nintirri

 

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

 

Have you tried to delete the payments, convert the Orders to Bills and then recreate the payments?

 

Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
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